One Primero

One Primero, a Primero Group company, is an enterprise technology partner accountable across CX platforms, technology delivery, and managed services. It was formed when Condado and Tricension combined their implementation, engineering, and support teams. Today it configures contact center, CRM, and AI platforms, modernizes applications, engineers custom software, and runs cloud programs, then looks after contact center, Salesforce, AI, and security environments after launch. Recommendations are vendor-agnostic. With 20+ years of delivery experience, One Primero supports energy, healthcare, logistics, retail, and more, from its Kansas City headquarters and teams in North America, Europe, the Middle East, and Asia.